Privacy Policy

01What we collect

When you submit a creator application, we collect:

• Required: name, email address, country of residence, social media handles and URLs, follower count, content category, languages spoken
• Optional: phone number, portfolio links, personal introduction
• Collected automatically: IP address, browser and device type, access date and time, cookies

We do not ask for, and you should not send us, passport numbers, payment details, or health information at the application stage. If you are selected, we will collect those separately with a new consent.

02Why we use it

• Reviewing your application and deciding whether to invite you to a program
• Contacting you about the outcome and about specific collaboration opportunities
• Checking whether your profile fits a brand partner campaign
• Keeping the site secure and diagnosing technical problems

We do not sell your information, and we do not use it for advertising unrelated to Goodmate Travel.

03How long we keep it

04Sharing with brand partners

Some of our programs are run with brand partners. To be considered for those, your profile needs to be shared with the partner company.

• What we share: name, social media handles, follower count, content category, country of residence
• Why: so the partner can review candidates for a specific campaign
• How long the partner keeps it: until the campaign selection is complete

We only do this if you tick the separate consent box on the application form. You can apply without it - it just means we will only consider you for programs we run on our own. You can withdraw this consent at any time by emailing us.

05Service providers we use

Apart from Meta, these providers process data only on our instructions and are contractually barred from using it for their own purposes.

Meta is different. It also uses what it receives for its own purposes, including improving its own advertising systems, so for that part Meta and we are jointly responsible. You can review and limit this at any time in the ad settings of your own Facebook or Instagram account.

06Transfer outside Korea

Because we use the providers listed above, your information is stored on servers outside Korea.

Data is transferred over an encrypted connection at the time you submit the form. If you do not want your data transferred abroad, we cannot process your application, since our entire application system runs on these services.

07Your rights

You can ask us at any time to show you what we hold, correct it, delete it, stop using it, or withdraw a consent you gave earlier.

Email cs@goodmatetravel.com from the address you applied with. We will respond within 10 days. There is no charge, and withdrawing consent will never affect an application you have already submitted, other than the brand-partner sharing described in section 04.

08How we protect it

• Access is limited to the small number of staff who review applications
• All traffic between your browser and our servers is encrypted (HTTPS)
• Database credentials are stored server-side only and are never exposed to the browser
• Access logs are retained so we can detect unauthorised use

09Cookies

We use three kinds of cookies.

You can block or delete cookies in your browser settings at any time. Blocking the analytics and advertising ones changes nothing about your application or how we assess it. Blocking all cookies may stop the form from submitting correctly. To limit advertising cookies specifically, you can also turn off ad personalisation in the settings of your own Facebook or Instagram account.

10How we delete data

Once the retention period ends, records are deleted from our database in a way that cannot be recovered. Where a record has to be kept longer for legal reasons, it is moved to a separate table and is not used for anything else.

11Changes to this policy

If we change this policy, we will post the updated version on this page at least 7 days before it takes effect. If the change affects how we share data with brand partners, we will email everyone whose data is still held.