Privacy Policy
Last updated: [TO COMPLETE: add the date this policy takes effect]
This Privacy Policy explains how Goodmate Travel (“Goodmate”, “we”, “us”) collects, uses, shares, and protects personal information when you visit our website, submit a creator application, or contact us. By using our website or submitting a form, you acknowledge the practices described below.
1. Who we are (data controller)
Goodmate Travel is the data controller responsible for your personal information. You can reach us at cs@goodmatetravel.com or through our website at https://www.goodmatetravel.com.
[TO COMPLETE: add the registered legal entity name, business registration number, and registered business address of the company that operates Goodmate Travel.]2. Information we collect
Depending on how you interact with us, we may collect:
Creator application information
- Contact information — such as your name and email address.
- Social media profile information — such as your Instagram, TikTok, or YouTube handles or links, your primary platform, and (where you choose to share it) follower range, average views, and content category.
- Application responses — the answers and any free text you provide about yourself, why you’d like to travel with us, and what you’d like to create.
- General enquiry information — if you use our contact form, the name, email, phone number, social media details, and message you provide.
Technical, referral, and usage information
- UTM and referral information — marketing campaign parameters (for example
utm_source,utm_medium,utm_campaign) and referral identifiers captured from the link you arrived through, so we understand how people find us. - Analytics and advertising data, when applicable — information about your device and how you use our site, collected through cookies and similar technologies, and (where enabled) advertising measurement data.
3. How we use your information (purpose of processing)
We use the information above to:
- Review your creator application.
- Match creators with future Goodmate trips.
- Communicate with you about creator opportunities and respond to your enquiries.
- Operate, secure, measure, and improve our website and application process.
Marketing is separate and optional. We do not add you to general Goodmate marketing or newsletters based on a creator application or enquiry alone. If we offer general marketing in the future, it will require your separate, optional opt-in, and you can withdraw that consent at any time.
[TO COMPLETE: if you operate under GDPR or a similar law, confirm the legal bases you rely on — e.g. consent, legitimate interests, and steps taken at your request.]4. Service providers
We use third-party service providers to operate our website and run the application process — for example website and form hosting, email, and analytics or advertising measurement. These providers process personal information only on our behalf and under appropriate confidentiality and data-protection terms. We do not sell your personal information.
[TO COMPLETE: list the specific service providers you actually use (e.g. hosting, form/email delivery, analytics, advertising) so this section names them accurately.]5. International data transfers
We are based in Korea and may work with service providers located in other countries. Where personal information is transferred across borders, we take steps intended to ensure it remains protected.
[TO COMPLETE: confirm which countries data is transferred to and the safeguards used (e.g. standard contractual clauses or an adequacy decision).]6. Data retention
We keep personal information only for as long as needed for the purposes described in this policy — for example, to review your application and consider you for future trips — and then delete or anonymize it, unless a longer period is required by law.
[TO COMPLETE: specify your actual retention periods (e.g. how long applicant information is kept if not selected).]7. Your rights
Subject to applicable law, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where we rely on it. To exercise any of these rights, contact us at cs@goodmatetravel.com.
[TO COMPLETE: if required in your jurisdiction, add the right to lodge a complaint with your data protection authority and that authority’s details.]8. Cookies and analytics
Our website uses cookies and similar technologies to make the site work, remember referral and campaign information, and — where enabled — measure traffic and advertising performance. You can control cookies through your browser settings; blocking some cookies may affect how the site works.
9. How to contact us about privacy
If you have any questions about this policy or how we handle your personal information, contact us at cs@goodmatetravel.com.
[TO COMPLETE: if you have a dedicated privacy/data-protection contact or postal address for privacy requests, add it here.]10. Updates to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and significant changes may be highlighted on this page.